Location, location, location - This is the best hotel if you like staying in the heart of the old downtown. Their restaurant is good, staff is very hard working. Hotel is absolutely beautiful.
Brian
січень 2025 р.
The location is great because it sits in the middle of most sites of interest and within easy walking distance. The pool is small but comfortable. We normally had just breakfast in the hotel but kitchen staff can be slow. I had been in this room two years or more ago and it has been totally updated. We Uber all over Old San Juan, Isla Verde and to and from the airport. First time user of Uber and it was easy. If I had rented a car it would have been at least $25.00 for parking and the rental cost. Do the math.
Juan
серпень 2024 р.
excellent location, comfortable, beautiful
Vina
квітень 2023 р.
Location, hotel common hallways, coffee room, wine & cheese gathering were all lovely. Our Room was quiet, cool and comfortable. Front hall and desk staff were helpful and very nice.
Calla
квітень 2025 р.
Amazing location, in the heart of Old San Juan. This is an older property, but decently comfortable.
Arpita
травень 2024 р.
This is a beautiful hotel located in Old San Juan and right across the street from the Cathedral. We stayed for 8 nights and ate at the restaurant once. The restaurant was fine, but there are so many other places to go. We had breakfast twice and were well pleased. Other mornings we went to the plaza for coffee con leche and a breakfast sandwich. In the morning, there is coffee and an afternoon there is a wine and cheese reception (about 4 or 5 pm. Check for the schedule). Nearly everything you would want to do is within walking distance of the hotel. I toured the fitness center and it had everything you could ask for, but did I use the fitness center? Mofongo, no! I had no time and I did not come San Juan to get or stay skinny! I have seen dislikes about the wi-fi, but the staff will provide a wireless hotspot, if your room (like mine) has poor reception. What a great place to stay! There is a SuperMax grocery nearby. I never noticed this -- even on my 2nd trip to Old San Juan, but it on the east side of the plaza, about a block away. And another thing... the Hotel Convento has beach access to the Courtyard by Marriott in Isle Verde. This is an AWESOME beach (the best I saw in north PR) and the Uber ride was easy. The pool there is good, too. Typically a 5 minute wait. You will need to bring a receipt/proof of stay at the Hotel Convento -- I was able to use my room key and booking.com reservation, but check the front desk on what would make that easier. The beach boys will set you up with an umbrella and lounge chairs -- tip them! The drinks are expensive at the Marriott, so you might want to bring a small cooler and stop by that SuperMax store.
Jdri63
липень 2022 р.
The hotel is absolutely beautiful. I felt like I was a part of history, and the location was also right in the middle of the action, so to speak. Loved the free wine hour and delicious Gouda cheese! Also, when we arrived at around 2am the first night, the staff were able to come bring in extra sheets so I could sleep on the floor (I have a bad back and the mattress was too soft). I really appreciated this!!
Jesse
лютий 2025 р.
The staff were all very helpful and friendly! The Courtyard at the Nispero was fun (we recommend that you make some cocktails with the Nispero fruit from that tree at the bar, though), and Trixie the Cat was a great Hostess! Loved the history, enjoyed the pool, and thought the old fixtures and doors, and the art and architecture made for a great ambiance. Enjoyed the Wine and cheese happy hour at the Palacio as well, and my wife really loved the Molton Brown amenities!
Scott
листопад 2024 р.
Amazing location, thoughtful decor and all the beautiful plants surrounding it the lovely architecture. The square outside the hotel is lovely with benches and very lively cafe across the way. The second door definitely helps keep room cool & sound out. Smart design decision. Rooms are beautiful with vaulted ceiling. Classy and comfortable.
Kelly
грудень 2024 р.
The location is perfect for exploring Old San Juan, and the front desk staff was extremely welcoming and friendly. The room was comfortable, and had a great view of the harbor. The afternoon wine and cheese event is lovely, and spending time by the pool in the late afternoon was very relaxing.
Alexandra
січень 2024 р.